أسئلة شركاء النجاح 📝

There are no fees for conversations and messages received from customers, and there are no fees for responding to your customers’ messages.

There is a fee for outgoing messages from WhatsApp only if you start a new conversation with a new customer who has not contacted you within the last 24 hours.

If you contact the customer, you will only pay for the first message you send to the customer. After that, if the customer responds to you, you can talk for 24 hours for free.

Cost for the first message: 17 halalas

The WhatsApp application cannot be used to reply. You can only reply to conversations through the Social Bot platform or the Social Bot application.

The platforms that give you the ability to use the WhatsApp application are unofficial platforms and you may be banned if you use them.

رسالة التمبلت هيا رسالة يتم إستخدامها فقط في حال اردت التحدث مع عميل لم يسبق له التحدث معك خلال اخر 24 ساعه 
وايضا يتم إستخدام التمبلت في حال اردت بدء المحادثه مع عميل جديد
ملاحظة : يتم إحتساب ال 24 ساعه من اخر رسالة قام العميل بإرسالها

تكلفة التمبلت من شركة فيسبوك (ميتا) هيا : 4 هللات للتمبلت الغير تسويقي و 17 هللة للتمبلت التسويقي

لايوجد رسوم تأسيس لأن ربط الواتساب وتفعيل المميزات يتم من قبل العميل بعد الاشتراك من خلال متابعة الشروحات في مركز تعليمات سوشيال بوت

يمكنك ربط أي رقم مع منصة سوشيال بوت ولكن في بعض الاحيان رقم ال 9200 وال 800 غير قابل على إستلام رمز التحقق من فيسبوك عبر مكالمه دوليه في هذه الحالة يجب التواصل مع شركة الاتصالات لتفعيل استقبال المكالمات الدوليه لاستلام رمز التجقق عبر الاتصال

Activation is done by you by watching an explanation of how to connect WhatsApp via the Help Center in Social Bot

Please note that after subscribing, the login information + the platform link will be sent to your email address that matches your email in the OZ basket or the one you subscribed to with us.
Please check your email and enter the All Emails box
Login information will be sent to you from our following email
hello@social-bot.io

You cannot connect WhatsApp without Facebook to Business Manager

You must have a Facebook account, preferably an old one, even if your personal account is new. You can also have it, but sometimes it gets blocked automatically.

If you subscribe to the Basket or Z package, there are no fees for the first abandoned basket message, order confirmation messages, or reminding the customer to receive the shipment, but you will pay the cost of the WhatsApp messages that we explained in the previous questions.

After you subscribe with us, we will send you login information to the platform and the instruction center to know how to connect WhatsApp with the platform

Within 24 hours to 48 hours during Facebook’s working days, you will receive a response from Facebook Company, as it has been approved from the first verification by the Facebook team. However, if you are not approved, you must modify the information that you may have uploaded incorrectly, submit another request, and wait again for 24 to 48 hours. hour

The storage space for conversations and contacts is unlimited. You can store an unlimited number of conversations and contacts

Yes, the platform supports all languages, not just Arabic

You can subscribe by clicking on the Subscribe Now button for the package you want to subscribe to. After that, you will be directed to the next page to choose the number of users to use the platform. After that, you will fill in your data and complete the electronic payment process.

Yes, you can cancel the subscription at any time by contacting technical support and requesting to cancel the subscription

You can if you have a programmer who will do the linking process