Reports

1- Conversation reports 2- Customer satisfaction reports 3- Customer service staff reports 4- Awards reports and communication channels

 

Automated reply

1- Track requests via automated response 2- Reply to inquiries 3- Direct conversations 4- Automate conversations

 

Automated marketing messages via Basket and Z

1- Abandoned cart messages 2- Retargeting messages + Broadcast messages 3- Reminder messages about receiving the shipment 4- And more than 10+ models that increase your profits and improve your store’s performance

 

Additional features

1- Conversation tags 2- Internal notes between employees 3- Short responses 4- Showing customer information and requests automatically

 

Communication channels

1- Connect WhatsApp 2- Connect Instagram and Facebook Messenger 3- Connect Telegram + Email 4- Connect Contact (soon)