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Both WhatsApp Business and WhatsApp Business API are tools designed to help businesses communicate with their customers, but there are fundamental differences between them in terms of features and usage.

Chatbot is a smart tool that relies on artificial intelligence to facilitate communication between companies and customers, to help improve efficiency and provide a distinguished user experience.

Chatbots are an effective tool for improving how businesses interact with their customers using artificial intelligence. Chatbots can respond to customer inquiries quickly and accurately, saving time and effort and improving the customer experience.

Communicating with customers has become easier and more effective through multiple platforms, and one of the most prominent of these platforms is the WhatsApp application, which is a powerful tool for companies to increase sales and profits, especially with the availability of the WhatsApp API, companies can now interact with their customers faster and more specialized, and improve marketing and sales processes, to improve the customer experience and increase interaction.

Targeting abandoned carts is a vital strategy to increase sales in e-stores, by understanding the reasons why customers abandon their cart, such as high shipping costs or the complexity of the payment process, so these customers can be regained and motivated to complete their purchases through some steps, to enhance and improve the overall customer experience.

Learn how to market via WhatsApp, as the Social Bot platform provides many appropriate solutions to improve the shopping process via WhatsApp to deal with customers, to ensure fast and direct communication with the categories used by the audience and to provide great and distinctive services to customers.

Choosing the best WhatsApp bot is one of the effective tools that can enhance the customer experience and contribute to improving communication between companies and the target audience. By using artificial intelligence and automatic responses, the WhatsApp bot can provide fast and effective services around the clock, saving time and effort for customers and companies.

Learn about effective marketing ideas on Instagram and Facebook to help you easily achieve successful development of your store by using a set of technical solutions that improve the user experience and reap a large number of profits in a short period.

WhatsApp Business API is an innovative tool that enables companies to enhance their communication with customers to provide advanced solutions such as: interactive messages and integration with different systems in addition to increasing sales. Using this technology, companies can improve the customer experience and increase the efficiency of their operations easily and professionally.

How to recover abandoned carts via WhatsApp chain messages Abandoned carts are one of the most common problems facing online stores, as many customers leave their carts full of products without completing the purchase process. This problem negatively affects the profits of stores.